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Sell on WhatsApp with M-Pesa Catalog Checkout

Set up a full WhatsApp storefront — last updated September 25, 2026

A WhatsApp catalog turns your chat into a full storefront: customers browse products, adjust quantities in a cart, and check out with M-Pesa — without ever leaving the conversation. Here's how the setup works.

Step 1: Upload Your Product Catalog

Add your products with images, names, descriptions, and prices. Customers can browse the catalog, view their cart, and adjust quantities directly inside WhatsApp.

Step 2: Connect M-Pesa

Enter your M-Pesa Paybill or Till number under the Ecommerce menu. When a customer checks out, the AI assistant triggers an M-Pesa STK push prompt and sends an immediate payment confirmation message once it clears.

Step 3: Set Your Shop Location

Search your shop on Google Maps and paste the URL or exact coordinates. This location powers delivery distance calculations for customers ordering remotely.

Step 4: Configure Delivery Pricing

Set a base delivery price, a price per kilometer, and a maximum delivery distance. Google Maps calculates the actual delivery cost per order automatically, and customers outside your allowed radius are directed to a pickup-in-store option instead.

Exporting Your Sales Data

Every transaction is logged and exportable as a .csv file from your Ecommerce menu, so your bookkeeping stays as simple as it would on any e-commerce platform.

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