The official WhatsApp Business API for businesses in Kenya
WhatsApp CRM is a certified Meta Tech Provider based in Nairobi. We give Kenyan businesses direct access to the
WhatsApp Business API (also called the WhatsApp API or WhatsApp Cloud API), so you can message customers
at scale, automate replies and take payments without the approval headaches of applying to Meta alone.
Official bulk WhatsApp sender
Send bulk WhatsApp campaigns through the official WhatsApp Business API. Because messages go through Meta's
approved channel, you are not relying on unofficial tools that put your number at risk of being banned. Reach your
customer list with promotions, reminders and updates from one dashboard.
WhatsApp bot and WhatsApp AI assistant
Our WhatsApp bot and WhatsApp AI assistant answer customer questions around the clock,
handle FAQs and hand over to your team when needed, so no lead waits for a reply.
WhatsApp Flows, catalogs and M-Pesa payments
Guide customers through WhatsApp Flows for orders and enquiries, show your products in a WhatsApp catalog,
and collect payment through M-Pesa without the customer leaving the chat.
For developers, agencies and resellers
Build WhatsApp solutions for your own clients with API access and reseller tools for a one-time payment of
$45.00, with no monthly fee.
Frequently asked questions
What is the WhatsApp Business API in Kenya?
The WhatsApp Business API is the official Meta platform that lets Kenyan businesses send bulk WhatsApp messages, run WhatsApp bots and AI assistants, and talk to customers at scale. WhatsApp CRM is a certified Meta Tech Provider, so you get access without going through the approval process alone.
Is WhatsApp CRM an official WhatsApp bulk sender?
Yes. Bulk campaigns are sent through the official WhatsApp Business API, not through unofficial tools, which lowers the risk of your number being banned.
Can I build a WhatsApp bot or WhatsApp AI assistant?
Yes. The AI assistant answers customer questions automatically on WhatsApp, and you can pair it with catalogs and automated replies.
Does WhatsApp CRM support M-Pesa payments?
Yes. Businesses can launch M-Pesa powered WhatsApp catalogs to accept payments directly inside WhatsApp conversations.
How much does WhatsApp CRM cost?
Businesses pay $45.00 per month, covering AI automation, M-Pesa catalogs, and bulk WhatsApp campaigns. Developers pay $45.00 once, with no monthly fee, for API access and reseller tools.
Is there a plan for developers and agencies?
Yes. Developers and agencies who build WhatsApp solutions for clients get API access and reseller tools for a single payment of $45.00, with no monthly fee.
WhatsApp CRM, Nairobi CBD, Kenya · admin@wa-crm.app ·
WhatsApp API guides
